Terms of service

Last updated: October 10, 2026

By visiting or purchasing from glowhaven.net.in ("Haven", "we", "our", "us"), you agree to these terms.

Products and pricing

  • We work to display products and prices accurately, but errors can happen. If we discover a pricing error on your order, we'll contact you before fulfilling it.
  • Prices are in Canadian dollars (CAD) unless stated otherwise. Taxes are calculated at checkout.
  • Product images are for illustration; minor variations in color or packaging may occur.

Orders

  • We reserve the right to refuse or cancel any order, including for suspected fraud or stock issues. If we cancel, you'll receive a full refund.
  • Order confirmation doesn't guarantee fulfillment until your items ship.

Shipping

  • Orders ship within 24 hours of payment confirmation.
  • Typical delivery is 7–12 business days with tracking. Delays from carriers or customs are outside our control.
  • Risk of loss transfers to you once the carrier marks the order delivered.

Returns and refunds

Covered by our Return & Refund Policy. The 30-Day "Like New" Guarantee applies as described there.

Acceptable use

You agree not to misuse the store — no fraud, no automated scraping, nothing that disrupts the site or other customers.

Intellectual property

All store content — text, images, logos, design — belongs to Haven or our partners. Don't copy or reuse it without permission.

Limitation of liability

To the maximum extent allowed by law, our liability is limited to the amount you paid for the product in question. We're not liable for indirect or consequential damages.

Governing law

These terms are governed by the laws of British Columbia, Canada. Disputes will be handled in the courts of British Columbia.

Changes

We may update these terms at any time; the version posted here applies to new orders.

Contact

Questions? Email [glowhaven.star@gmail.com].

Haven — Smart finds for everyday life.