Contact information

We'd love to hear from you. Whether it's an order question, a return, or just feedback — reach out and we'll get back to you within 24 hours on business days.

Email us

[glowhaven.star@gmail.com]

Before you write

A couple of quick answers that solve most questions:

  • Where's my order? Check the tracking link in your shipping confirmation email. Orders typically arrive in 7–12 business days.
  • Returns? See our Return & Refund Policy — 30-Day "Like New" Guarantee on every order.
  • Wrong or damaged item? Email us a photo and your order number and we'll sort it out.

Include in your message

To help you faster, please include:

  1. Your order number (in your confirmation email)
  2. A brief description of the issue
  3. A photo, if it's about a damaged or wrong item

Hours

Monday–Friday, 9am–5pm PT. Messages sent on weekends are answered Monday morning.

Haven — Smart finds for everyday life.