Contact information
We'd love to hear from you. Whether it's an order question, a return, or just feedback — reach out and we'll get back to you within 24 hours on business days.
Email us
[glowhaven.star@gmail.com]
Before you write
A couple of quick answers that solve most questions:
- Where's my order? Check the tracking link in your shipping confirmation email. Orders typically arrive in 7–12 business days.
- Returns? See our Return & Refund Policy — 30-Day "Like New" Guarantee on every order.
- Wrong or damaged item? Email us a photo and your order number and we'll sort it out.
Include in your message
To help you faster, please include:
- Your order number (in your confirmation email)
- A brief description of the issue
- A photo, if it's about a damaged or wrong item
Hours
Monday–Friday, 9am–5pm PT. Messages sent on weekends are answered Monday morning.
Haven — Smart finds for everyday life.