Privacy Policy

Privacy Policy

Last Updated: [03 July 2026]

At GlowHaven, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.

Information We Collect

When you visit our website or make a purchase, we may collect the following information:

  • Name
  • Email address 
  • Shipping and billing address
  • Phone number (if provided)
  • Payment information (processed securely by our payment providers)
  • Device information, browser type, and IP address
  • Shopping activity on our website

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and shopping experience
  • Detect and prevent fraudulent transactions
  • Send promotional emails if you choose to receive them

Payment Security

We do not store your complete payment information. All payments are securely processed through trusted third-party payment providers that use industry-standard encryption.

Cookies

Our website uses cookies to:

  • Remember your shopping cart
  • Improve website performance
  • Analyze website traffic
  • Personalize your shopping experience

You can manage or disable cookies through your browser settings.

Sharing Your Information

We only share your information with trusted service providers when necessary to operate our business, including:

  • Payment processors
  • Shipping and delivery partners
  • Website and e-commerce service providers
  • Marketing and analytics providers

We do not sell your personal information to third parties.

Your Rights

Depending on where you live, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Opt out of certain marketing communications

To exercise these rights, please contact us.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While no online system can guarantee absolute security, we take appropriate measures to help keep your information safe.

Third-Party Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

GlowHaven

📧 Email: glowhaven.star@gmail.com

We aim to respond to all inquiries within 24–48 business hours.